CS CallSafeMe

Request deletion of CallSafeMe data (keep your account)

Last updated: October 18, 2026 · Delete some or all personal data without closing your account

Application / developer: CallSafeMe

You can ask CallSafeMe to delete some or all of your personal data without deleting your account. If you instead want to close the account entirely, see Delete Account.

Steps to request data deletion

  1. Email support@callsafeme.com from the email address linked to your CallSafeMe account.
  2. Use the subject line CallSafeMe data deletion request.
  3. Include your CallSafeMe Identity Number if you know it (for example #888 501 XXXX).
  4. Clearly list what you want deleted (for example: contact cards and photos, in-app messages, Discover preferences, display name / avatar, or “all personal data except what is needed to keep my account open”).
  5. We will verify ownership and process the request within 30 days after verification, unless a longer period is required by law.

What you can ask us to delete

  • Contact cards you created, including titles, descriptions, and uploaded card photos.
  • In-app messages, block lists, and reports you submitted.
  • Discover browsing preferences stored on your account.
  • Optional profile fields such as display name and avatar URL (while keeping sign-in working).
  • Push notification tokens for your devices (you may need to re-enable notifications later).

What we may keep if you keep the account

  • Account sign-in basics: identifiers needed to keep your CallSafeMe account working (for example Google/Apple account id and email used for login), unless you also request full account deletion via Delete Account.
  • Active Identity Numbers: numbers still assigned to an open account may be kept so calling and lookup continue to work, unless you ask us to retire a specific number.
  • Security / abuse / legal records: limited logs for fraud prevention, dispute handling, or legal compliance may be kept for up to 90 days, then deleted or anonymized, unless law requires longer retention.
  • Call audio: CallSafeMe does not keep a library of call recordings. Live call audio is not retained after the call ends.
  • App store subscriptions: billing records are controlled by Google Play / Apple under their policies. Cancel CallSafeMe Pro in the store if you no longer want a paid plan.
  • Copies outside the app: screenshots or forwarded links saved by other people are outside our control.

Related links

Privacy Policy · Delete Account · Terms of Service · CallSafeMe homepage

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