Request deletion of your CallSafeMe account
Delete in the app (recommended)
- Open CallSafeMe and go to Settings.
- Tap Delete account, review the notice, then confirm permanent deletion.
- Deletion takes effect immediately: your account, Identity Numbers, contact cards, messages, and push tokens are removed. This is not the same as Sign out.
- If you subscribed to Pro, also cancel in the App Store or Google Play so billing stops.
Email request if you cannot sign in
- Email support@callsafeme.com from the email address linked to your CallSafeMe account.
- Use the subject line CallSafeMe account deletion request.
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Include your CallSafeMe Identity Number if you know it (for example
#888 501 XXXX), and clearly state that you want your account deleted. - We will verify ownership and process the request within 30 days after verification, unless a longer period is required by law.
What we delete
- Your CallSafeMe account profile (email, display name, avatar URL if stored).
- Identity Numbers assigned to your account.
- Contact cards, uploaded card photos, in-app messages, block lists, and reports you submitted.
- Push notification tokens and session tokens for your devices.
- Discover preferences stored on your account.
What we may retain, and for how long
- Security / abuse / legal records: limited logs needed for fraud prevention, dispute handling, or legal compliance may be kept for up to 90 days, then deleted or anonymized, unless law requires longer retention.
- Call audio: CallSafeMe does not keep a library of call recordings. Live call audio is not retained after the call ends.
- App store subscriptions: Cancel CallSafeMe Pro in Google Play or the Apple App Store. Store billing records are controlled by Apple / Google under their policies; we stop unlocking paid features after entitlement ends.
- Public card content already shared: After deletion, your cards are removed from CallSafeMe. Copies other people may have saved outside the app (screenshots, forwarded links) are outside our control.
Related links
CallSafeMe · private contact numbers for everyday deals
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