CS CallSafeMe

Request deletion of your CallSafeMe account

Last updated: October 18, 2026 · How to delete your account and related data

Application / developer: CallSafeMe

Prefer deleting in the app. Email is available if you cannot sign in.

Delete in the app (recommended)

  1. Open CallSafeMe and go to Settings.
  2. Tap Delete account, review the notice, then confirm permanent deletion.
  3. Deletion takes effect immediately: your account, Identity Numbers, contact cards, messages, and push tokens are removed. This is not the same as Sign out.
  4. If you subscribed to Pro, also cancel in the App Store or Google Play so billing stops.

Email request if you cannot sign in

  1. Email support@callsafeme.com from the email address linked to your CallSafeMe account.
  2. Use the subject line CallSafeMe account deletion request.
  3. Include your CallSafeMe Identity Number if you know it (for example #888 501 XXXX), and clearly state that you want your account deleted.
  4. We will verify ownership and process the request within 30 days after verification, unless a longer period is required by law.

What we delete

  • Your CallSafeMe account profile (email, display name, avatar URL if stored).
  • Identity Numbers assigned to your account.
  • Contact cards, uploaded card photos, in-app messages, block lists, and reports you submitted.
  • Push notification tokens and session tokens for your devices.
  • Discover preferences stored on your account.

What we may retain, and for how long

  • Security / abuse / legal records: limited logs needed for fraud prevention, dispute handling, or legal compliance may be kept for up to 90 days, then deleted or anonymized, unless law requires longer retention.
  • Call audio: CallSafeMe does not keep a library of call recordings. Live call audio is not retained after the call ends.
  • App store subscriptions: Cancel CallSafeMe Pro in Google Play or the Apple App Store. Store billing records are controlled by Apple / Google under their policies; we stop unlocking paid features after entitlement ends.
  • Public card content already shared: After deletion, your cards are removed from CallSafeMe. Copies other people may have saved outside the app (screenshots, forwarded links) are outside our control.

Related links

Privacy Policy · Terms of Service · CallSafeMe homepage

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